Company number: 10636274 | IO Bars Limited. We use Dojo to collect and process transaction information. Please read the Dojo Security Policy at: https://dojo.tech/
We do not store credit card details nor do we share customer details with any 3rd parties.
Security of your Personal Information The IO Bars Limited is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access that are located in controlled facilities. Additionally, when we transmit sensitive personal information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. We do not store sensitive information (i.e. Credit Card details) in any format on our servers.
Delivery times Our goal is to provide the best food delivery service possible and we have an excellent reputation for on-time deliveries. Unfortunately things don't always go to plan, occasionally preventing us from achieving this. Collection times: Our goal is to provide the best food collection service possible and we have an excellent reputation for on-time collections. Unfortunately things don't always go to plan, occasionally preventing us from achieving this. It is the responsibility of the customer to ensure that they are available to collect the products at the requested time.
Return, refund and cancellation: We reserve the right to refuse your order should it be necessary. In the event of the IO Bars Limited needing to issue a refund we will endeavour to credit your account within 7 - 10 working days. Once an order has been successfully transmitted to store, it is not possible to cancel the order.
We implement a Think 21 policy. Customers who appear to be under 21 will be required to provide identification on delivery or collection of alcohol.
Bottomless Brunch Policy: Alcohol served to over 18s only. Proof of ID may be required. Please Drink Responsibly. Bottomless Brunch is 3 tapas dishes + 1 dessert + bottomless drink. The whole table must be taking part in the offer. You have 90 minutes from the time of your order being taken to enjoy your Bottomless Brunch. You must select one cocktail as your bottomless choice, no mixing. Your drink must be finished before ordering your next from the selection. The whole table must be taking part in the offer. Local Government restrictions apply. You may upgrade your food option from the upgrade selections in the brunch menu (Sides). Management reserve the right to withdraw this offer at any time and without prior notice and reserve the right to refuse serving alcohol to any participant at any time without notice. We implement a challenge 21 policy in line with our local licencing authority.